No search results are found or my time slots are not appearing?
If no search results appear, here are a few things to consider:
- Make sure the search is not timing out from the Search date range setting.
- In MINDBODY Business Mode, make sure the appointments slots are enabled for online reservation.
Note: If a time slots are not appearing through your MINDBODY Consumer Mode side, that often indicates it will not pull through to show on the website scheduling either.
- Make sure your start time increments are correct in MINDBODY Business Mode.
Why are my start time increments off?
With our MINDBODY Appointments element, the start time increments pull from a specific setting in your MINDBODY Business Mode. Its called Scheduling Increments. You can access this setting by going to Manger Tools > Settings > Scheduling Increments. Under the Active Times For: selector, make sure to select your appointment service.
For example, here is a set up if you wish to have clients schedule appointments every 30 minutes through out 8am to 8pm.